TikToker and the travel agency went viral after claiming one of her customers accused her of being “condescending” in an absentee email.
In this video, creator Syd (@stillpoorandhungry) tells his 33,600 followers about the event.
Syd explains that the customer claimed her out of office email was the most “condescending” email she had ever received. According to TikToker, her email includes standard email requirements (when she’ll be back in the office and who to contact during that time), plus what she’s been up to while she’s away. , several photographs were included.
“What was so condescending you could ask?” Sid says. It wasn’t just “Thank you for your message”. This is the date and time I returned. There are people here. Thank you. ‘ I posted what I was actually doing. “
According to TikToker, the woman was said to have felt condescending because she “was rubbing it in front of people who weren’t on vacation.” She said her clients accused her of calling her “lower class” even though she was a woman.
“It was even wilder because it was a template that everyone in the company used,” the travel agency added in the caption.
@stillpoorandhungry It was even wilder because it was a template that everyone in the company used #travel #customerservice #email ♬ original sound – $yd
The video has over 118,000 views as of Sunday. The comments sparked a debate, and many sided with Sid.
One user thought this was a smart strategy, especially considering he worked in a travel agency. “Do you think that’s smart marketing for travel agents?” they said. “Look how much I’m enjoying myself. Your next trip could be here too!”
“People are soooo creative that they came up with something to complain about, which is amazing,” added another.
Other users shared their experiences trading with people like women.
“Someone once told me it was rude to record a voicemail I sent because I said, ‘I’ll call you back as soon as possible.
“Someone called the classist once because my sister-in-law was posting pool pics on her day off,” wrote another user.
Others disagreed, accusing Sid of “showing off”.
“She has a point,” one person commented.
Another TikToker claimed that it was fine for internal emails but not for external communications. “What I’m doing (e.g. visiting family, on vacation) may be listed in his OOO reply internally, but not externally,” they said. “I think this is simpler.”
The Daily Dot reached out to Syd via email and TikTok comments.
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*First published: August 28, 2022 5:17 PM CDT
Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine and more.