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Air travel has become a source of great frustration for people trying to flee after years of restrictions keeping them homeless. and may continue into the fall.
Knowing which airline to fly, which airport to fly from, and tips for navigating the chaos can help travelers get through it unscathed. But what about their bags? Recent data from the Department of Transportation (DOT) has revealed which U.S. airlines are mishandling luggage amid this year’s travel chaos.
The major airlines considered were: American Airlines Network, Alaska Airlines Network, Allegiant Airlines, Delta Air Lines Network, Frontier Airlines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines, United Airlines Network. “Network” includes the operator’s own brand aircraft and codeshare his partners for that brand. (For example, Envoy Air or American Eagle are brand codeshare partners of American Airlines.)
2019 vs. 2022: Amazing Results
To get an idea of how bad 2022 has been, let’s compare it to 2019, the last year of data before the pandemic. Insufficient. This led to the chaos we all witnessed this summer.
Surprisingly, several airlines performed better this year than they did in the pre-pandemic years of 2019. Allegiant, Hawaiian, Frontier and United all performed better in his June this year than they did at the same time in 2019. Equipped with 1,000 bags. His June performances for American, JetBlue, Delta, Spirit and Southwest were worse than June 2019.
Top 6 Worst Performers in June 2022
- American Airlines – 11.3 bags for every 1,000 improperly handled & 108,095 total improperly handled bags
- JetBlue Airways – 7.5 bags for every 1,000 improperly handled bags & 9,672 total improperly handled bags
- United Airlines – 6.9 bags out of 1,000, total 42,689 bags misprocessed
- Delta Air Lines – 5.6 bags per 1,000 bags, total 47,502 bags mishandled
- Spirit Airlines – 5.6 bags out of 1,000, total 6,737 bags mishandled
- Southwest Airlines – 5.5 Bags For Every 1,000 Improper Handling & 62,337 Improper Bags Total
Another surprising result of this comparison is how close the rates were from June 2019 to 2022. With all the headlines about lost luggage this summer, it’s surprising that the fares on many major airlines were about the same. At first glance, this does not appear to be the case. However, it becomes more apparent when you dig into the total number of improperly handled bags.
Total wrongly processed packages – why is this year worse?
Overall, June 2022 was only about 3.9% worse than June 2019 in terms of package mishandling. So what was the big deal this summer? Less than 4% may not seem like much, but this equates to another 10,655 improperly disposed bags in June 2022. Again, 10,655 may not sound like a big number compared to the 283,713 improperly handled packages. But the thousands more affected by the increase this year probably feel differently.
Another factor to consider when comparing June 2022 and June 2019 is the Department of Transportation’s definition of a mishandled package. “The number of mishandled baggage displayed in these tables was reported by or on behalf of the passenger held by the airline for scheduled passengers on the reported non-stop domestic flights. Represents the number of checked bags lost, damaged, delayed and stolen on flights.”
Considering this, we can see that some of the reasons for the large increase in chaos and negative sentiment this year are due to the relatively small increase in mishandled packages.Total number of mishandled bags is not overwhelming, but This metric does not take into account how long travelers wait to receive their packagesPiles of lost packages, packages dumped in the trash, and packages arriving in cities the owners have never been to are all reported to have occurred this summer.
The aftermath of lost luggage this year is far worse than 2019. So there is a big difference in perception of the problem. Although the actual number has not increased exponentially, the problem travelers face due to lost luggage is more serious than in 2019. If a traveler must check baggage, the chances of being listed on the DOT’s next report should be minimized. As the summer season draws to a close, we are all hopeful that the travel experience will improve as the airline industry continues to recover from the pandemic.
This article originally appeared on Travel Off Path. Visit Traveloffpath.com for the latest breaking news impacting your next trip.
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