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The Department of Transportation (DOT) has put together an informative report highlighting America’s most reliable airlines as major travel delays drag on. With airlines canceling or delaying thousands of flights for months, it’s hard to find travelers whose travel plans haven’t been affected or completely ruined. Borrowing allows travelers to know which airlines are most likely to have no impact on their vacation.
The chaos surrounding the travel industry is unlikely to slow down as we expect to enter the ferociously busy fall and winter travel seasons. In addition to much of what has to be done, we’ll see what the report has to say about the significant increase in customer complaints over the past few months.
DOT Report Findings – What Travelers Need to Know
DOT’s handy travel report, called the Air Travel Consumer Report, went live on its website on Friday, August 26. The report takes into account airline operations data compiled for June and the second quarter of 2022 and analyzes airline on-time performance, number of consumer complaints received, mishandling of baggage claims, It provides data on issues such as wheelchair mishandling. scooters.
Overall, the US airline industry had about 602,057 scheduled flights in June, of which 18,473 (3.1%) were canceled. These numbers may not seem particularly high, but only 1.6% of flights were canceled last June, compared to only 2% of all flights the previous month, May. did. With nearly double the number of canceled flights compared to last year and increased appetite for travel, this number should worry travelers planning their trips this year.
However, some airlines perform better than others. Hawaiian Airlines had the fewest flight cancellations, with only 0.1% of scheduled flights cancelled. Alaska Airlines followed closely with a flight cancellation rate of just 0.7%. Meanwhile, Frontier won the bronze medal with a cancellation rate of just 1.1%. For travelers who want to enjoy their vacation, they should book with these airlines to minimize the chances of their holiday vacation going up in smoke.
The airlines with the highest cancellation rates are the most well-known airlines in the global aviation industry. American Airlines was the worst offender, with 4.4% of his flights canceled, well above his 3.1% average. Delta Air Lines was second most affected, with 3.9% of his flights canceled in June, and United Airlines with 3.5% of flights canceled, ranking him as the third least reliable airline in the United States. solidified his position.
But what Delta lacks in terms of flight cancellations, it makes up for in on-time arrivals. DOT confirmed that 78.4% of Delta’s flights arrived on time. That’s slightly below his 78.7% for the best-performing airline, Alaska Airlines, and just ahead of Hawaiian Airlines, whose on-time arrival rate is his 77.2%. The three worst offenders in this category were Allegiant Airlines, JetBlue Airways with 59.0% – 61.3% and Frontier Airlines with on-time arrival rates of 59%, 61.3% and 69.5% respectively. If travelers have connections or reservations they need to meet, Hawaiian and Alaska look like the way to go.
All these cancellations and flight delays have resulted in a staggering increase in the number of complaints handled by the DOT, with 5,862 received by the department representing 270% of the total from the same period before the pandemic in 2019. . While most of these complaints were about cancellations, delays, or other deviations from the airline’s schedule, a significant amount were related to refunds. While the number has increased, so has improper baggage handling.
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This article originally appeared on Travel Off Path. Visit Traveloffpath.com for the latest breaking news impacting your next trip.
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