Most people tend to roll their eyes when it comes to how government and bureaucracy really work.
But it’s just how The topic that has been the focus of a book written by Massachusetts Governor Charlie Baker and Baker’s former Chief of Staff Steve Kadish makes all the difference in the communities our government serves. Former Chief Operating Officer of Northeastern.
The book, titled “Results: Getting Work That Matters Beyond Politics,” was an exhibit at the “Citizen Experience” talk held Wednesday night in Northeastern. Before the conversation, Baker held a roundtable discussion with Northeastern faculty to highlight the ideas in the book.
“It’s very aptly named in terms of what this government did,” said Robert Baker, former Speaker of the Massachusetts House of Representatives and Northeastern College Fellow of Public Life during Baker’s tenure as governor. Deleo said.
DeLeo praised the book. It is essentially the manual that government and business leaders should rely on for results-oriented problem solving. This work also serves as a textbook, packed with real-world examples of problems and processes for addressing them for students aspiring to work in both the public and private sectors.
“For us, the point behind this book is to say, ‘Well done. do Get it done; this is the process and method for doing good work.
In fact, the book is more than a guidebook for policy makers and public sector officials. Its practical wisdom — Baker and Kadish outline a series of steps to unravel a problem and then tackle it — is for leaders and managers of large organizations navigating the private sector and government bureaucracy. It also extends to
The two have put together a comprehensible content that touches on everything from how governments large and small manage budgets and financial affairs, to developing new policies, to hiring and building teams. and is easily digestible. There are also how-tos for working with media.
“We wanted to write something about this issue. how [of government]said Baker. “there are a lot of what When why There are many books about government, but not many that try to explain government. how”
cause? Baker and Kadish how Government isn’t “fun” and doesn’t grab headlines. “It includes real budgets, real operational assumptions, real metrics, real people, and all the real things involved in trying to turn someone’s big or small idea into a practical and sustainable reality. It involves complexity,” they wrote.
The pair decomposes the ‘framework of results’ into four elements. People are policy, they follow facts, they focus on methods, they want results. After outlining the step-by-step process, Baker and Kadish draw on their extensive experience in government to illustrate the implementation of these basic principles.
Their case studies range from the ongoing reforms of the Massachusetts Department of Children and Families to the MBTA, and yes, the COVID-19 pandemic and the state’s transition to an early, unprecedented public health crisis, including highly creative procurement. The strategy was to fly the New England Patriots team’s planes to China to retrieve the much-needed N95 respirator masks.
“This is one of the first books, and it really talks about COVID and what happened from a management perspective,” said Kadish. “Many of the people I have spoken to are practitioners in state and local governments here and across the country. I really appreciate you giving me a way to talk about what’s going on.”
Alicia Modestino, associate professor of public policy and urban affairs and economics, who moderated the conversation, suggested that the results-oriented approach is similar to Northeastern’s experiential learning model.
“For us Northeasterns, it feels like experiential learning,” said Modestino. “It feels like lifelong learning. Even in the books they say if you’re not listening, you’re not learning.”
In fact, just a few weeks ago, the president approved a new “impact accelerator” called City to City (C2C), led by Modestino. Using a proven “think and do” model, C2C works with city and state agencies across its global campus network to address areas such as crime, opioid addiction, housing affordability, and workforce development. We will work on long-standing policy issues in Said.
The evening was also an opportunity for Baker to reflect on his tenure as governor of Massachusetts since 2014. Ahead of his 2022 gubernatorial election scheduled for November 2022, newcomer Mora his Healy, Democrat, Jeff will be elected. Deal, Republican.
“There’s a line in it that I attribute to my father that success is never final,” said Baker. “It’s not. Whatever it is, you’re going to come up with problems and problems.
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